Patients are admitted to The Intensive Care Ward when they need close observation, care and treatment day and night. Some patients stay a couple of days while others stay for an extended period.

Doctors, nurses, health care workers, physiotherapists and ergotherapists cooperate closely when it comes to your care in this period where there is a need for close observation, care and treatment.

The doctors at The Intensive Care Ward plan and have the responsibility for your treatment during your stay in close collaboration with the doctors from the surgical and/or medical departments.

The Intensive Care Ward is highly staffed. The staff works 2-3 workshift turns, so you may meet different nurses and doctors. Our aim is to provide you with treatment from the same staff as much as possible.

We strive to ensure that all information is provided during proceedings and as required. You will always have the opportunity to talk to a doctor or nurse. If you wish to be included in the ward round, or need a more detailed talk, this needs to be arranged beforehand so that time can be set aside for this. You also have the opportunity to talk with doctors from other departments who are involved in your treatment, e.g. the surgical or medical doctors.

As far as possible it is always you who decide whom we must inform. If you have any questions you are always welcome to ask.

We observe you closely at all times on your ward and on the screens at the reception.

We use technical equipment for your care and treatment, which may be noisy because of alarms. In most cases when an alarm sounds, it means that something needs to be fixed (e.g. a loose connection, you have moved around or the like). Therefore please think of the alarms as safety measures.

You are observed, treated and nursed day and night, and during the day there is especially more activity in the ward. It could be because of personal hygiene, mobilization to a chair or physical therapy with physio- and ergotherapists. All these activities are part of your treatment since they can help prevent pneumonia, bedsore and weakening of nerves and muscles.

If you cannot speak, for example because of respirator treatment, we have different communication tools for you to communicate with. Technical communications tools such as iPads are being used.

There are TV's in all rooms and it is possible to borrow an iPad, which can be connected to a Wi-Fi connection. You can also have your own iPad or laptop brought into your room but that is at your own risk.

Go through entrance B, take the elevator up to destination B2, then go to ward B3. Here you will see an entry phone. Lift the receiver and await response. The phone will be answered by a nurse who will lead you the right way.

You can park your car in the parking garage and the marked parking areas for payment.

Map of the hospital

The hospital is a non-smoking area.

Food and beverages can be bought in the staff canteen on weekdays.

Opening hours monday to friday are:

• 8.00 a.m.-9.30 a.m.
• 11.00 a.m.-1.30 p.m.
• 5.30 p.m.-7.00 p.m. (except fridays)

You can draw hot beverages from the vending machine in the living room at the ward.

The shop in the entrance hall is open in the folowing hours:

• Monday to friday from 8.00 a.m.-5.00 p.m.
• Saturday, sunday and public holidays from 12.00 p.m.-3.00 p.m.

You may use your mobile phone, smartphone or iPad in the ward and the living room. Use them prudently and switch the phone to silent.

We recommend that visitors wash their hands and use hand sanitizer before and after their visit at The Intensive Care Ward. Our sanitizers are found by the doors and by the sinks in the ward.

Patients are allowed to receive flowers/bouquets but because of hygienic reasons, please do not bring flowers with soil.

It can be difficult to be a relative to a patient in The Intensive Care Ward. The patient's condition may vary which can make you feel powerless.

You want to stay with the patient as much as possible but we know from experience that it may make you feel down. As a relative you should also look after yourself. Accept the help and support you receive around you. It is 'okay' to take a break from the ward every now and then.

Some relatives find joy in writing a diary to put emotions and thoughts into words.

Please ask the staff if you are unsure about anything or want more information.

In case the patient has many close relatives we recommend the family to make an agreement about who should function as the primary contact person. This person will communicate with the rest of the family and staff will refer to this person for more information.

• Bed number 1: tel. 7842 5471
• Bed number 2: tel. 7842 5472
• Bed number 3: tel. 7842 5473
• Bed number 4: tel. 7842 5474
• Bed number 5: tel. 7842 5475
• Bed number 6: tel. 7842 5476
• Bed number 7: tel. 7842 5477
• Bed number 8: tel. 7842 5478
• Bed number 9: tel. 7842 5479
• Bed number 10: tel. 7842 5470

Please call in the following telephone hours:

• 8.00 a.m.-3.00 p.m.
• 4.00 p.m.-11.00 p.m.
• 12.00 a.m.-7.00 a.m.

Visits might cheer up the patient but they can also be tiring if they last too long or involve a lot of people at the same time. Therefore we recommend short visits of 1-2 people at a time.

We wish to have peace and quietness during the lunch period between 12.00 p.m.-2.30 p.m. and after 9.30 p.m..

Visitors must always contact the staff before they enter the ward.

As relatives we ask you to go to the living room while waiting. Please leave the room tidy and clean. We also ask relatives to stay in the living room while ward rounds, examinations and patientcare takes place as well as when new patients arrive, so that this can be carried out in as considerate a manner as possible.

In that connection there will be some waiting time which we hope that you will understand.

In the living room and in the wards you will meet other relatives who like you are in a difficult situation.

Therefore we would appreciate your discretion and understanding.

Feel free to contact us via the secretary at the ward (see contact information below) if you have any questions after being discharged from The Intensive Care Ward.

The patient may need some toiletries and perhaps a pair of non-skid shoes or sandals that fit well on the feet.

For many patients it can be comforting to have pictures of loved ones in their room.

Relatives will be asked to take the patients valuables home, for example their wallet or jewellery.

It is possible to talk to the hospital priest if you wish. Please notify the staff.

If an interpreter is required for detailed medical consultants, one may be requested by informing a member of the staff.